Quick note: Punto Energia is an independent utility, fiber, SIM and eSIM consultant in Italy. We are not the official customer service of any single mobile, energy or telecom brand unless a specific agreement is clearly stated.
Before moving boxes, check the meters
The first useful question is simple: are electricity and gas already active? If yes, you may need a name change. If not, you may need reactivation. If the connection does not exist, it is a different practice.
Take photos of meters, ask for previous bills if available and write down the address exactly as it appears in documents.
Electricity, gas and water
Electricity is usually essential from day one. Gas depends on heating, cooking and hot water. Water and TARI are often forgotten because they feel less urgent, but they still need to be handled correctly.
Do not wait until the last week if you need an active supply for moving day. Timing can vary depending on the case.
Internet and mobile for the first month
Fiber installation can require checks and appointments. A SIM or eSIM can cover the first days, especially for students, remote workers or young couples entering a new apartment.
Check address coverage before choosing a fiber plan. Then choose mobile data based on what you actually use, not only on the cheapest headline.
Documents checklist
Prepare ID or passport, tax code, rental or purchase details, address, previous bills or meter codes, contact information and payment method. If you are not fluent in Italian, get help before signing anything unclear.
A first home is exciting, but utility paperwork is better when boring and correct.
A human route through the paperwork
Punto Energia can help you put the sequence in order: what to activate first, what document is missing, what can wait and what should not be signed in a hurry.
Send the situation by WhatsApp or visit a branch if you are near Marina di Carrara, Massa, La Spezia, Modena, Torriglia or Busalla.
Frequently asked questions
What should I activate first in a first home in Italy?
Usually electricity and essential connectivity come first, then gas, water/TARI and other services depending on the property.
Do I need a tax code for utilities in Italy?
In many cases, yes. A codice fiscale is commonly requested for contracts and practices.
Can eSIM help while waiting for home internet?
Yes, if your phone supports it and the plan fits your data and hotspot needs.